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Collaboration tools

Collaboration tools: Office 365 and VoIP

Work together, wherever your teams are. We configure the tools that keep you productive, regardless of where your colleagues are physically based.

What we cover

A pragmatic, documented, results-oriented approach.

We keep a clear approach: understand your environment, identify risks or time sinks, put the solution in place, then handle maintenance and follow-up.

  • Office 365
  • Video conferencing solutions
  • VoIP telephony
  • Collaboration and remote work
Frequently asked questions

What we get asked most often

Do I need an Office 365 licence per user?

Yes, each user needs their own licence, but several plans exist depending on usage (mail only, full suite, storage). We help you pick the right plan for each role rather than defaulting everyone to the most expensive one.

Does video conferencing work with external participants?

Yes, a meeting link can be shared with any external participant, with no need for them to have an account or licence with you. That's one of the things we check first during setup.

Can we keep our landline when switching to VoIP?

Your existing numbers can generally be ported to a VoIP solution without losing them. The transition is planned to avoid any disruption for clients calling you.

Does remote work complicate the security of our collaboration tools?

It changes the risks rather than simply increasing them: access from unmanaged networks, personal devices. We configure authentication and access based on these usage patterns, not as if everyone still worked from the office.

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Complementary IT services

Looking for a single IT partner?

Gigaweb can take care of the analysis, follow-up and day-to-day requests for your IT environment.

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