A solid foundation to work without friction. We manage your physical or virtual servers, your intranet and internet networks, your weak points and your performance, day in, day out.
A server that's been running for eight years untouched happens more often than you'd think — and it always ends up costing more than a planned renewal. We take care of your physical and virtual servers: installation, migration, virtualisation, security updates and Windows Server licence management.
Backup is the first thing we check during an audit. A backup that exists but has never been tested by restoring it isn't a backup, it's an intention. We put in place a policy suited to your data volume — local, offsite, or both — and test it regularly, not just at setup.
For business continuity, we document what needs to be known in case of failure or absence: who to contact, where the access credentials are, what recovery time is acceptable for each system. This plan rarely fits on one page, but it avoids improvising the day a server goes down on a Friday evening.
A business network is rarely a plan drawn up once and for all. It's an accumulation: a switch added here, a WiFi access point added there because a corner of the building had poor coverage, a device plugged in without much thought. We take over that accumulation, map it and structure it.
In practice, we handle segmentation between your intranet and internet access, setting up site-to-site VPN to connect multiple locations, and rolling out professional WiFi sized for the actual number of users. Network supervision runs continuously behind the scenes: it lets us spot a problem before it becomes visible to your teams.
Monitoring is useless if nobody's watching it. Our alerts go to a team that responds, not to an inbox that fills up. A disk filling up, a backup silently failing, a certificate expiring in ten days: these are signals we'd rather handle on a Tuesday afternoon than in an emergency on a Monday morning.
Routine interventions — restarting a service, applying a patch, replacing a faulty network component — are handled remotely in most cases. When a site visit is needed, we organise it quickly, without going through a ticket that lingers.
Before changing anything, we start with an audit of the existing infrastructure: servers, network, workstations, backups, licences. The goal isn't to draw up a list of complaints but to know where we're starting from, and to prioritise what genuinely matters for your business.
The optimisation that follows covers both the hardware and how it's used. An oversized server running at 8% load costs electricity and space for nothing; an undersized one slows everyone down without it always being clear why. We adjust resources to the reality of your business and document every recommendation, so you keep control over budget decisions.
The monitoring we set up detects most failures before or as they happen, weekends included. Depending on the contract in place, an on-call team can respond remotely; for a hardware failure requiring a site visit, the timeline depends on the part that needs replacing. We discuss this concretely during the audit, not afterwards.
No. We start from what already exists, and only recommend replacement if the equipment in place is genuinely a weak point — obsolescence, recurring failures, no warranty left. Many infrastructures can be taken over and optimised without changing everything.
For an SME with one or two servers and a standard network, plan for half a day on-site and a few days for the report and recommendations. A more complex infrastructure, spanning multiple sites, takes longer — we give an estimate before starting.
Yes, that's a common situation. We always start with an audit to understand what was put in place before us, before proposing a management takeover or targeted adjustments.
Yes. The monitoring scales to your infrastructure, whether that's a single server or a larger fleet spread across several sites.
Gigaweb can take care of the analysis, follow-up and day-to-day requests for your IT environment.
Français
Nederlands
English